Privacy Policy

Last Updated: 06 Aug 2024

Effective Date: 01/03/2024

LondonMission Limited, trading as LondonMission ("we," "our," or "us"), is committed to safeguarding the privacy and security of your personal data.

This privacy policy explains how we collect, use, and protect your personal information in compliance with UK law and the General Data Protection Regulation (GDPR).

1. Introduction

This policy applies to the personal data collected through our website in connection with our payment and support services.

2. Information We Collect

We may collect and process personal data including contact information, payment information, transaction history, and vehicle information.

Name, address, email address, and phone number.
Payment information and transaction history.
Vehicle information, including registration and vehicle type.

All personal data collected through our website is removed when we have processed the information, which will usually take no longer than 24 hours.

3. How We Use Your Information

Processing payments for low emission zones, Clean Air Zones, and associated services.
Providing customer support and resolving inquiries.
Managing your account and transaction history.
Complying with legal obligations and regulations.

4. Legal Basis for Processing

Performance of a contract: to fulfill our obligations in providing toll payment services.
Legitimate interests: to manage and improve our services, prevent fraud, and enhance user experience.
Legal obligations: to comply with legal requirements and government authorities.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. This will generally be 24 hours, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational measures to help protect personal data from unauthorized access, loss, or misuse.

7. Your Rights

Access to the personal data we hold about you.
Rectification of inaccurate or incomplete data.
Erasure under certain circumstances.
Restriction of processing in specific situations.
Data portability in a structured, machine-readable format.
Objection to processing in certain situations.

8. Contact Us

If you have any questions or concerns about our privacy practices, or wish to exercise your rights, please contact us via our contact page information.

9. Changes to this Privacy Policy

We may update this privacy policy from time to time. The latest version will be published on our website.

Website Relationship

https://cleanairzonepayment.co.uk/ is unaffiliated with any other website charging for the low emission zone areas including Drive in a clean air zone - GOV.UK (www.gov.uk).

By continuing you agree to our terms and conditions and our service fee is payable on completion of our service on this website.